Hero Maintenance

Incident Report for Hero

Resolved

This incident has been resolved.

Posted Apr 08, 2026 - 10:27 NZST

Investigating

Hero login infrastructure (Fusionauth) is undergoing a platform upgrade and service availability has been interrupted momentarily.
Users are unable to access Hero as they can not sign in at https://portal.linc-ed.com.

Via: Team Hero

Posted Apr 08, 2026 - 10:00 NZST

This incident affected: Hero (Hero App).