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Our engineers aim to keep you up to date with the live status of Hero. This includes information about disruptions being caused by upstream providers or technical incidents that may be happening in the apps.
Resolved -
This incident has been resolved.
Apr 8, 10:27 NZST
Investigating -
Hero login infrastructure (Fusionauth) is undergoing a platform upgrade and service availability has been interrupted momentarily. Users are unable to access Hero as they can not sign in at https://portal.linc-ed.com.