Degraded performance

Incident Report for Hero

Resolved

This incident has been resolved.

Posted Mar 27, 2024 - 09:47 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2024 - 09:20 NZDT

Investigating

We're experiencing degraded performance on our servers and are actively investigating to isolate the problem.

Posted Mar 27, 2024 - 09:06 NZDT

This incident affected: Hero (Hero App, Hero APIs, Hero Website).