Degraded performance

Incident Report for Hero

Resolved

This incident has been resolved.
Posted Mar 12, 2025 - 17:03 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2025 - 14:30 NZDT

Identified

We're experiencing degraded performance on our servers and are actively investigating to isolate the problem.
Posted Mar 12, 2025 - 13:57 NZDT
This incident affected: Hero (Hero App, Hero APIs).