Service Under Maintenance

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Welcome!
Our engineers aim to keep you up to date with the live status of Hero. This includes information about disruptions being caused by upstream providers or technical incidents that may be happening in the apps.

Uptime over the past 90 days. View historical uptime.
Hero Operational
90 days ago
100.0 % uptime
Today
Hero App ? Operational
90 days ago
100.0 % uptime
Today
Hero APIs ? Operational
90 days ago
100.0 % uptime
Today
Hero Website ? Operational
90 days ago
100.0 % uptime
Today
Stripe (Payment Gateway) ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
90 days ago
100.0 % uptime
Today
Cloudflare (Web Application Firewall) ? Under Maintenance
90 days ago
99.8 % uptime
Today
Cloudflare CDN/Cache Operational
90 days ago
99.98 % uptime
Today
Cloudflare Stream Operational
90 days ago
100.0 % uptime
Today
Cloudflare Workers Operational
90 days ago
99.97 % uptime
Today
Cloudflare Auckland, New Zealand - (AKL) Operational
90 days ago
99.34 % uptime
Today
Cloudflare Sydney, NSW, Australia - (SYD) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Adelaide, SA, Australia - (ADL) Operational
90 days ago
99.49 % uptime
Today
Cloudflare Brisbane, QLD, Australia - (BNE) Operational
90 days ago
99.78 % uptime
Today
Cloudflare Melbourne, VIC, Australia - (MEL) Operational
90 days ago
99.68 % uptime
Today
Cloudflare Perth, WA, Australia - (PER) Operational
90 days ago
99.78 % uptime
Today
Cloudflare Hong Kong - (HKG) Under Maintenance
90 days ago
99.99 % uptime
Today
Modica - Text Messages (SMS) Operational
90 days ago
99.99 % uptime
Today
Mobile Operators - New Zealand Operational
90 days ago
99.99 % uptime
Today
Mobile Gateway (API) Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Hero Scheduled Maintenance Jan 21, 2025 13:00-17:00 NZDT
The Hero Engineering team is performing maintenance

We will be upgrading our MySQL servers in Azure in order to ensure our supporting infrastructure is running on the most up-to-date and secure software versions.
The Hero platform will be inaccessible during this period.

Maintenance Start: 1:00pm NZST
Maintenance End: 4:00pm NZST


Via: Team Hero
Posted on Jan 10, 2025 - 07:35 NZDT
Past Incidents
Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

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